NRG offers affordable recording products that enable easy recording and saving of your telephone conversations. Solutions are offered for call centers or individual users requiring recording capability at their desk. Each solution includes the Phone 2 PC interface connecting a telephone to a sound card, along with the recording software. The following Phone 2 PC Solutions easily install on an individual PC or a notebook computer:

• Easy installation

• Saves recorded telephone conversations as WAV files on hard drive or network-shared drive

• Recorded files can be sent as email attachments

• Utilizes patented Phone 2 PC interface and recording software to translate voice calls into compressed files that can be e-mailed or archived for future reference

• Features include playback, fast-forward, rewind, e-mail, and automatic file naming

• Equipped with an external microphone for recording dictation, meetings or interviews (no computer sound card required)

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USB Phone 2 PC - Call Centre

• Three (3) different modes

Supervisor Mode – gives user access to all settings.

Agent (on demand mode) – user can stop, play and pause during recordings. This allows for verification service and can be saved automatically to a supervisor’s folder.

Agent (logger mode) – voice activated, automatically records and files all conversations. Access to settings and features are invisible to the agent.

• Low cost call center recording solution

• Call centre recording and monitoring systems help you train agents and improve customer service

• Records telephone conversations digitally on a PC and files the recording on your network for later retrieval and playback

• Does not require a computer sound card as the USB Phone 2 PC interface is the sound card

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USB Phone 2 PC Law Office

• Saves your telephone and field interviews directly to your PC/notebook computer

• Email conversation capability eliminating the need for bulky cassette tapes

• Files conversations in folders or directories on your hard drive for instant access in the field, office or courtroom

• External microphone - ideal for recording dictation, meetings and interviews

• Switch between phone recording and microphone recording

• Auto file naming allows you to save files automatically

• Audio files can be played over the phone

• Annotations can be added at the beginning/end of the recorded file

• Bookmarks can be inserted during recording (or at time of playback) for easy access to important points of conversation

• No sound card required as the USB Phone 2 PC interface is a sound card

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